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FAQ

Shipping & Handling

We believe in keeping our order processing as simple as possible. We offer free 2 day shipping to the USA. For international orders the shipping cost is $35 and it typically takes 2-4 days for orders to arrive. We ship our products out Monday-Friday. 

 

Returns & Exchanges

We offer free 45 day returns and exchanges. We do not cover the shipping costs or engraving costs but everything else is included.

 

Lifetime Warranty

We want you to be completely satisfied with your order! For this reason we offer a lifetime warranty which is included free with all product purchases. We make our products with the highest quality of standards, so if you notice defects, scratches, cracks etc when you receive your product then please contact us for a replacement ring. The warranty does not cover normal wear and tear. We cover all expenses minus your shipping costs. The only way that the lifetime warranty is void is if you purchased our engraving option or if third party alterations were made on your ring after your purchase.

 

Lifetime Sizing

Since our products are made with metals that cannot be resized, we will instead ship out a new ring to you. Finger size changes do happen, so if your ring isn't fitting as it should please contact our company in order to get a new ring shipped out to you. The return shipping costs are done at the customers expense. If your ring was engraved and you would like engraving done again then you will need to purchase our engraving option separately. The lifetime warranty applies to the same product you purchased, different style rings cannot be replaced.